Core Workflows
Inbox and Ops Watch
Review proactive findings, impact follow-ups, and investigation prompts from one place.
Inbox and Ops Watch
Inbox is where DashboardGenius surfaces follow-up work that should not get buried in chat history.
The Two Inbox Modes
Inbox has two review lanes:
- Ops Watch for proactive findings detected from connected operational data
- Impact Queue for follow-ups created from earlier chat analysis
Use Ops Watch when the system is telling you something changed.
Use Impact Queue when the system is asking you to confirm or dismiss possible business impact.
What Ops Watch Does
Ops Watch looks for noteworthy changes your team might otherwise miss in routine reporting.
Current watch types include:
- Downtime Spike
- Quality Drift
- Throughput Shift
These findings are meant to create a starting point for investigation, not replace validation.
Where Ops Watch Is Configured
Organization admins can configure Ops Watch in People & Team.
Admins can:
- Enable or disable Ops Watch
- Turn weekly digest reminders on or off
- Choose which watch types stay active
- Assign review owners
- Select Google Sheets sources for optional business-impact context
Operational data is what triggers a finding. Google Sheets context is optional and is used to help explain why the change may matter.
What You See on an Ops Watch Item
An Ops Watch finding may include:
- Priority level
- Plain-language summary
- Business impact context when available
- Supporting evidence bullets
- A suggested follow-up question
Use these details to decide whether the finding needs deeper review now or later.
Common Actions in Inbox
From an Ops Watch item, your team can usually:
- Open Why This Surfaced to review the supporting rationale
- Investigate to continue the analysis in chat
- Acknowledge when someone is actively reviewing it
- Resolve after it has been handled
- Dismiss when the finding is not useful or not actionable
From an Impact Queue item, your team can review the suggested impact, open the original chat, or dismiss the follow-up.
Recommended Review Rhythm
Use this lightweight operating rhythm:
- Check Inbox daily or before key operating meetings
- Triage new Ops Watch findings quickly
- Investigate only the items with clear signal
- Resolve or dismiss findings so Inbox stays current
Speed matters more than perfection. A clean Inbox is more valuable than a large backlog.
Ops Watch vs Scheduled Reports
Use Scheduled Reports for repeat questions you already know to ask.
Use Ops Watch for changes you want the system to flag without waiting for someone to notice them first.
Many teams use both:
- Scheduled Reports for planned visibility
- Ops Watch for exception detection
If You Are Not Seeing Useful Findings
Check these first:
- Connected source quality and coverage
- Review owner setup
- Whether the right watch types are enabled
- Whether your Google Sheets business context is current
If the findings are noisy, tighten your source quality and team review habits before expanding usage.
Next Guide
Continue with Workspaces and Collaboration.