Support

Contact Us

For support inquiries, feature requests, or any questions about DashboardGenius, please reach out to our team.

support@ltgai.com

Response Time

We typically respond to all inquiries within 24 hours during business days.

Self-Serve Documentation

Browse setup guides, feature walkthroughs, and troubleshooting articles in our public knowledge base.

Open Knowledge Base →

Common Topics

  • • Getting started with DashboardGenius
  • • Connecting Power BI or Snowflake data sources
  • • Account and login issues
  • • Feature requests and feedback
  • • Enterprise and custom integrations

Delete Your Account

To request deletion of your account and associated data, please email us at support@ltgai.com with the subject line "Account Deletion Request".

What gets deleted:

  • Your account information and login credentials
  • Saved reports and chat history
  • All associated personal data

Timeline: Requests are processed within 30 days.