DashboardGenius Support

How can we help?

Start with a guide or send us a note. We’ll help with setup, connected systems, account access, or a workflow that isn’t behaving as expected.

Talk to a person

We usually respond within one business day.

support@ltgai.com

Choose the fastest path

Get moving again.

Most questions are resolved through one of these three paths.

Find a step-by-step guide

Browse setup, data-source, workflow, and troubleshooting instructions.

Email the support team

Tell us what you expected, what happened, and where you got stuck.

Account and access help

Get help with login, organization access, invitations, or account deletion.

Common requests

What to include in your note.

Product and workflow support

  • The question or job you were trying to complete
  • The connected system or document involved
  • What you expected and what happened instead
  • A screenshot when it helps explain the issue

Delete your account

Email support@ltgai.com with the subject “Account Deletion Request.”

What gets deleted: account information, saved reports, chat history, and associated personal data.

Timeline: requests are processed within 30 days.